Big Hug Hoodie in Red

1. Returns

We strive to provide you with products of the highest quality and your satisfaction is important to us. If you are not entirely satisfied with your purchase, we're here to help.

To be eligible for a return, please contact our customer service within 5 days of receiving your order to initiate the return process. To complete your return, we require a receipt or proof of purchase.

Your item must be in the same condition as when you received it, unused, and in its original packaging.

 

Local Shipping (Japan)

We are delighted to offer free shipping to our valued customers within Japan. Enjoy the convenience of having your sustainable fashion delivered to your doorstep at no extra cost.

International Shipping

For our international customers, a standard shipping fee will apply to each order. The shipping fees will be calculated and displayed at the checkout before you make your payment.

Please note that any applicable customs duties, taxes, or import fees are the responsibility of the recipient. These charges vary by country and are not included in the shipping fee.

Processing Time

We make every effort to process and dispatch your order as quickly as possible. Orders are typically processed within 5 business days. You will receive a shipping confirmation email with tracking information once your order is on its way.

Sise S

Length: 76.5cm

Chest: 124cm

Hem 94cm

Shoulder: 50cm

Sleeve: 64cm

Cuff: 19cm

Size M

Length: 78.5cm

Chest: 128cm

Hem:98cm

Shoulder:  51cm

Sleeve: 65cm

Cuff: 20cm

Size L

Length: 80.5 cm

Chest:  132cm

Hem: 102cm

Shoulder: 51cm

Sleeve: 66cm

Cuff: 21cm